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Number P for OCBC NISP Call Center  complaint to file a complaint

As one  of nasabah,  the presence of OCBC  NISP call centers  will surely  help any  problem where every nasabah has, right?   Joining  and becoming a client   of  a bank cannot be separated from various kinds of problems  that arise, for example, the problem of loss of  debit / credit cards, loss of passbook to all sorts of problems.

If you are faced with various kinds of  problems, then there is  no need to  come directly to the bank to make a complaint that is likely to take a lot  of    time.   Given the number of people who will also  line up in it.   But you don’t have  to  worry anymore, because the  presence of a  call center from a bank may turn out to be the best choice.

Including OCBC NISP call center  which is  the best choice for those who are facing different types of problems while being  a  customer.   Not only  that, with the existence of the service, there is  no need to  come to  the bank langsung to  make a complaint where it is likely to take a lot of time.

OCBC  (oversea-Chinese Banking Corporation)  itself is a very leading banking institution in Singapore and has also  taken over the shareholding in BANK NISP.   Already established on April 4, 1941 IN Bandung under the name NV Nederlandsch Indische Spaar En Deposito Bank, Bank NISP has also provided small and medium-sized business services.

Not only that, the  existence of this  bank also turned out to be part  of  one  of the  oldest types of banks in Indonesia. Where suda was pioneering during the  Dutch colonial period .   With that experience,  it  is not surprising that they have a variety of services and complete facilities, including the presence of this  call center  used for customer complaints.

History of OCBCNISP’s B erdirinya

Before you  decide  to  file  a complaint  through OCBC  NISP’s call center, it is  important for you to know what the  history is  like  at a  glance of one of  the   oldest banks in Indonesia.   As mentioned earlier, OCBC NISP itself  was founded  in April 1941 in Bandung.

The original name was NV Nederlandsch Indische Spaar En Deposit Bank.   Barulah underwent  a  name change to The Core Value of Storage Sari in  1972  and became known as NISP. In 1978, it turned out that NISP itself was no longer   an abbreviation, but  had  officially  become the name of the bank .   Just in 2008, with the  introduction of OCBC Bank,  Singapore became the majority shareholder.

Finally, in 1967 it became  one of  the  official commercial banks  , and  then  became a  currency bank precisely in 1990 until a public  company on the Indonesian  Stock Exchange  in 1994  .    With the support of  OCBC, it  makes  the bank have  more  human resources professional l IT more sophisticated to the increasing number of branch networks.

The reputation owned by  the bank  has proven to be recognized globally.   This reputation is evidenced by various awards where suda was  received as the  Asia Banking and Finance Award 2013  which  was given at the Shangri-La Hotel  for  the award as Indonesia Domestic Technology and Operations bank of the year.

The  epic reputation  owned   is also thanks to the variety of products and services offered.   From electronic  banking that  includes ATMs, internet banking, autopayments, mobile banking, EDC, phone banking  to  the  presence of OCBC NISP call center services  that provide customers with the convenience of making complaints.

How to contact the related call center

As one of the best   banks in Indonesia, OCBC NISP also provides  the  best engagement for its customers so that it  can always be trusted   and trusted.   Not only that,  the banking company also  accepts and appreciates every assessment, input and complaint that has been filed by nasabah  .

To provide the  best facilities for customers who wish to  express opinions and complaints,  the OCBC NISP Diana  call center  is   available to   be contacted at any time for 24 hours.    They provide a call center number  where you can be contacted.  The call center number is

Domestic number: 1500-99

International number +62-21-2650-6300

For those  who  want  to  make a  complaint, you need to provide other  supporting documents such as passbooks, transaction history to  other evidence related to the problem in question.

In addition to being able to contact through  OCBC NISP’s call center,  you can also make complaints in several other ways such as:

  1. Send an email to Tanya@ocbcnisp/com
  2. Visit the official page of  ocbcnisp.com and go to the contact us page
  3. Contact the OCBC NISP call center via social media via  twitter @tanyaOCBCNISP, via Instagram on  @Ocbc_nisp or Facebook on Bank OCBC NISP.
  4. Moreover, you can also complain about problems or ask questions via WhatsApp on the +628121500999 number

How is the mechanism for filing good complaints

For  those who want to process complaints or ask questions, make sure if you do well. This is  to get the  best services and facilities to get the solution from the OCBC NISP call center.    The following is the mechanism for submitting complaints in the best way

  1. You can file a complaint first according to the problem you are experiencing
  2. The bank will receive complaints from customers
  3. OCBC NISP will explore customer complaint information
  4. Register  the complaint or complaint in the system
  5. Provide information to customers related to the complaint registration number
  6. Looking for solutions to  problems faced by customers
  7. Provide information related to the  best solution to the customer
  8. Customers will receive information about the best solution that can overcome the problem at hand.

This is a good and accurate mechanism if you want to conduct a complaint process related to a problem or complaint.   Make sure that customers are also patient until they receive clear information.   Remember, it’s not just  you  where you have a problem.

Benefits of being a customer dof OCBC NISP

Being one of   the clients of OCBC NISP will also provide a number of benefits for you, including the following

  1. Provide complete products

The main advantage of  being a  customer of this bank  is that  there is a complete selection of products to suit your needs, for example,  for individuals, small and medium-sized businesses, companies or sharia.    Of course, the completeness of the product makes it easy to find services as needed.

  1. Professional in providing services to clients

Since it has been established for a long   time, it is not surprising that this bank has experience in  providing the  best service to its customers.   Remembering customer satisfaction is a top priority.

  1. Klagomålstjänst

The final advantage, you can also enjoy  a  complaint service via a fast and experienced calcenter.   With this service, all masala can be properly overcome.

OCBC NISP  bank is one of the  leading banking services  in  Indonesia that has been present for a long time to follow the people of the country.    If you have any problems with banking, immediately contact the  OCBC NISP call center to get the best solution.

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