Number P for OCBC NISP Call Center complaint to file a complaint
As one of nasabah, the presence of OCBC NISP call centers will surely help any problem where every nasabah has, right? Joining and becoming a client of a bank cannot be separated from various kinds of problems that arise, for example, the problem of loss of debit / credit cards, loss of passbook to all sorts of problems.
If you are faced with various kinds of problems, then there is no need to come directly to the bank to make a complaint that is likely to take a lot of time. Given the number of people who will also line up in it. But you don’t have to worry anymore, because the presence of a call center from a bank may turn out to be the best choice.
Including OCBC NISP call center which is the best choice for those who are facing different types of problems while being a customer. Not only that, with the existence of the service, there is no need to come to the bank langsung to make a complaint where it is likely to take a lot of time.
OCBC (oversea-Chinese Banking Corporation) itself is a very leading banking institution in Singapore and has also taken over the shareholding in BANK NISP. Already established on April 4, 1941 IN Bandung under the name NV Nederlandsch Indische Spaar En Deposito Bank, Bank NISP has also provided small and medium-sized business services.
Not only that, the existence of this bank also turned out to be part of one of the oldest types of banks in Indonesia. Where suda was pioneering during the Dutch colonial period . With that experience, it is not surprising that they have a variety of services and complete facilities, including the presence of this call center used for customer complaints.
History of OCBCNISP’s B erdirinya
Before you decide to file a complaint through OCBC NISP’s call center, it is important for you to know what the history is like at a glance of one of the oldest banks in Indonesia. As mentioned earlier, OCBC NISP itself was founded in April 1941 in Bandung.
The original name was NV Nederlandsch Indische Spaar En Deposit Bank. Barulah underwent a name change to The Core Value of Storage Sari in 1972 and became known as NISP. In 1978, it turned out that NISP itself was no longer an abbreviation, but had officially become the name of the bank . Just in 2008, with the introduction of OCBC Bank, Singapore became the majority shareholder.
Finally, in 1967 it became one of the official commercial banks , and then became a currency bank precisely in 1990 until a public company on the Indonesian Stock Exchange in 1994 . With the support of OCBC, it makes the bank have more human resources professional l IT more sophisticated to the increasing number of branch networks.
The reputation owned by the bank has proven to be recognized globally. This reputation is evidenced by various awards where suda was received as the Asia Banking and Finance Award 2013 which was given at the Shangri-La Hotel for the award as Indonesia Domestic Technology and Operations bank of the year.
The epic reputation owned is also thanks to the variety of products and services offered. From electronic banking that includes ATMs, internet banking, autopayments, mobile banking, EDC, phone banking to the presence of OCBC NISP call center services that provide customers with the convenience of making complaints.
How to contact the related call center
As one of the best banks in Indonesia, OCBC NISP also provides the best engagement for its customers so that it can always be trusted and trusted. Not only that, the banking company also accepts and appreciates every assessment, input and complaint that has been filed by nasabah .
To provide the best facilities for customers who wish to express opinions and complaints, the OCBC NISP Diana call center is available to be contacted at any time for 24 hours. They provide a call center number where you can be contacted. The call center number is
Domestic number: 1500-99
International number +62-21-2650-6300
For those who want to make a complaint, you need to provide other supporting documents such as passbooks, transaction history to other evidence related to the problem in question.
In addition to being able to contact through OCBC NISP’s call center, you can also make complaints in several other ways such as:
- Send an email to Tanya@ocbcnisp/com
- Visit the official page of ocbcnisp.com and go to the contact us page
- Contact the OCBC NISP call center via social media via twitter @tanyaOCBCNISP, via Instagram on @Ocbc_nisp or Facebook on Bank OCBC NISP.
- Moreover, you can also complain about problems or ask questions via WhatsApp on the +628121500999 number
How is the mechanism for filing good complaints
For those who want to process complaints or ask questions, make sure if you do well. This is to get the best services and facilities to get the solution from the OCBC NISP call center. The following is the mechanism for submitting complaints in the best way
- You can file a complaint first according to the problem you are experiencing
- The bank will receive complaints from customers
- OCBC NISP will explore customer complaint information
- Register the complaint or complaint in the system
- Provide information to customers related to the complaint registration number
- Looking for solutions to problems faced by customers
- Provide information related to the best solution to the customer
- Customers will receive information about the best solution that can overcome the problem at hand.
This is a good and accurate mechanism if you want to conduct a complaint process related to a problem or complaint. Make sure that customers are also patient until they receive clear information. Remember, it’s not just you where you have a problem.
Benefits of being a customer dof OCBC NISP
Being one of the clients of OCBC NISP will also provide a number of benefits for you, including the following
- Provide complete products
The main advantage of being a customer of this bank is that there is a complete selection of products to suit your needs, for example, for individuals, small and medium-sized businesses, companies or sharia. Of course, the completeness of the product makes it easy to find services as needed.
- Professional in providing services to clients
Since it has been established for a long time, it is not surprising that this bank has experience in providing the best service to its customers. Remembering customer satisfaction is a top priority.
The final advantage, you can also enjoy a complaint service via a fast and experienced calcenter. With this service, all masala can be properly overcome.
OCBC NISP bank is one of the leading banking services in Indonesia that has been present for a long time to follow the people of the country. If you have any problems with banking, immediately contact the OCBC NISP call center to get the best solution.